Prompt Engineering Conference

Learn how to interact with the most advanced AI on our planet

November 26, 2026 London, UK

1
Day
30+
Speakers
3
Tracks
250+
Attendees

Agents Improving Agents: Closing the Loop with Evals and Observability

Rafael Pierre
Citi
Abstract

Building AI agents is getting easier. Improving them systematically is still hard. In this talk, I’ll show how we can close that loop by combining automated experiments, evaluation, observability, and coding assistants. Using Pegasus, a platform I built to automate agent experiments and evals, I’ll demonstrate how OpenTelemetry traces and spans can become feedback that a coding assistant can inspect directly. The assistant can analyse how an agent behaved, identify failure modes, make changes, rerun experiments, and evaluate whether those changes actually improved the system. Attendees will learn how to build a practical self-improvement flywheel around agentic systems: observe what happened, understand why it happened, change the system, measure the result, and repeat.

Bio

Rafael Pierre is a Lead AI Engineer specialising in production AI systems, agentic applications, evaluation, and observability. He currently leads the development of Pegasus, an evaluation and observability platform for production AI agents. Over the past 7+ years, he has built and deployed AI and ML systems across organisations including Citi, Hugging Face, Databricks, ING, and ABN AMRO, with a focus on taking complex AI systems from prototype to reliable production deployments.

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